Lake Front

Reviews about Lake Front

• 3 / 5

  By Adam Solomon
  Breakfast Food & service: meh, the view is excellent
  
  Nice location, low service standards (3 visits), food poorly prepared.
  
  This restaurant has a nice location overlooking the lake. We visited on three different Sundays a few months apart. On each occasion we experienced similar issues. The service standards aren't good.
  
  From our most recent visit:
  We were promptly seated and our order was taken. Coffee, juice and water arrived in a reasonable amount of time. The coffee was hot. There was an unbussed table in a nearly empty dining room. After a while the dirty plates were moved to a tray, but the tray with the dirty dishes was left in the dining room for 15 minutes. There were dead bugs on several of the window sills inside the dining room.
  
  A radio station playing 1980's hits was playing loudly. I enjoyed the music, though it seemed an odd choice for a Sunday morning breakfast.
  
  Our server did not return to refill our coffee & water before the meal arrived.
  
  The meals arrived in a reasonable amount of time. A half empty ketchup bottle was brought to the table with the meal (good that ketchup was delivered with the meal, bad that it was half empty). The pancakes were quite thin and not fluffy. The omlette was overcooked. The homefries were also quite overcooked and tough. Also, they were just cubes of fried potatoes (no onions, garlic, tomatoes, or spices). The salsa for the Mexican omlette was good. Fresh tasting, possibly even house made. It was not typical sysco corn syrup salsa.
  
  The server did not come back to check on our table. I saw an individual from a different table get up to go to the wait station to get ketchup. I saw another server deliver juice glasses by holding them from the top of the cups. Servers should use beverage trays and hold glasses from the bottom. I don't want someone's sweaty palm on the rim of my glass.
  
  Our server greeted a new party two tables down from us, but still did not come over to check on our meal or offer refills on coffee and water. After ten minutes with no check back, I went up to the hostess stand to ask my server for refills on coffee and water.
  
  The server was somewhat apologetic. The refill on the coffee was hot.
  
  As we finished our meals our dishes were not cleared and remained on the table. I asked for the check and it was delivered. The server did not come back to get the check, I had to go to the host stand to give it to her.
  
  In my opinion this restaurant needs a manager to train waitstaff on common service expectations. I saw similar issues across two visits and witnessed other tables not receiving good service. There are several good options for breakfast in Cooperstown. Unless you have a burning need to look at the lake while eating, this is not one of them.
  
  One of the two bathrooms is marked as handicapped accessible. There's a ramp leading to a packed gravel parking lot. The gravel is tightly packed enough to probably not pose a problem for a wheelchair. The tables in the dining room are somewhat close and might pose a slight obstacle for wheelchair access.
  
  In summary: refill coffee & water, check back one or two minutes after dropping food, clean the windows, don't put home fries under a heat lamp, pre-bus dirty dishes from tables & remove them from the dining room, use beverage trays, don't hold glasses from the top. Positives: hot coffee, good salsa, nice view.
  May 18, 2017
• 1 / 5

  By Michael Hanson
  Very poor experience overall. The hostess didn't even speak or greet us when we walked in. She failed to notify a server that we had been sat at a table. The view is good but not worth the poor service. The only good thing here are the bartenders!!! Come get some drinks AT THE BAR, not food.
  March 24, 2017
• 4 / 5

  By Amy Pfleger
  Nice view of Lake, great set ice and generous portions
  October 07, 2016